PRODUCT DESCRIPTION

• L'Oréal Paris Excellence Creme combines the ideal products for you to have the easiest and most effective at-home coloring experience possible.
• This product provides great coverage from root to tip in just three steps for you to have your dream color.
• Excellence Creme coloring respects your scalp and hair while providing 100% gray coverage.
• At the same time, it gives you a rich, deep, natural and even color, in addition to protecting your hair not only during coloring, but also up to eight weeks later.
• Each of Excellence Creme's shades contains high concentrations of pigments and are enriched with Pro-Keratin for long lasting color and strengthens hair.
• Furthermore, this set includes a caring post-color shampoo that delicately cleanses the scalp and balances your scalp pH level for less irritation and a nourishing mask for shiny, soft and lively hair. Pamper yourself with this luxurious care and give your hair a healthy and shiny color.

Shipping & Return  

Shipping & Return

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• Our Returns and Replacement Policy is applicable only if the received items are damaged or wrongly delivered.
• Claims must be submitted within 3-5 days of the delivery date, accompanied by picture proof of the parcel's condition.
• The claimed item must remain unsealed, unopened, unused, and in its original packaging and condition. The original invoice is required for exchange.
• Replacement items will only be eligible for claims received in our warehouse within 15 days of the delivery date.
• Once the return is received and evaluated by our quality assurance department, a replacement/coupon will be issued upon successful assessment of the product's condition.
• Customers are responsible for the items being returned until they reach our warehouse, so they should be properly packed to prevent any delivery damage.
• Requests for replacement due to a change of mind, shade preference, or product choice are not encouraged.
• We do not offer cash refunds; instead, we will issue a coupon for your next purchase.
• Items purchased from our online store cannot be returned or exchanged at retail/offline stores, and vice versa.
• Contact our Customer Care center by sending us Invoice and images of the defected product at care@rios.pk or Call / Whats app at +92 335 1118890