PRODUCT DESCRIPTION

• Brand Name:KEMEI
• Model number: KM-852
• Temperature controller : Thermostatic
• Function: Thermostatically Operated
• Suitable hair: Dry
• Power cable end mounting mode: 360° swivel
• Heating plate dimensions: 60x15mm
• Thermostat adjustment segments : 25
• Plate/heat bar material : Ceramic tourmaline
• Power source : Electric
• Voltage: 100-240v (Dual voltage)
• Diameter of thermal conductor : Less than 15 mm

Shipping & Return  

Shipping & Return

x

• Our Returns and Replacement Policy is applicable only if the received items are damaged or wrongly delivered.
• Claims must be submitted within 3-5 days of the delivery date, accompanied by picture proof of the parcel's condition.
• The claimed item must remain unsealed, unopened, unused, and in its original packaging and condition. The original invoice is required for exchange.
• Replacement items will only be eligible for claims received in our warehouse within 15 days of the delivery date.
• Once the return is received and evaluated by our quality assurance department, a replacement/coupon will be issued upon successful assessment of the product's condition.
• Customers are responsible for the items being returned until they reach our warehouse, so they should be properly packed to prevent any delivery damage.
• Requests for replacement due to a change of mind, shade preference, or product choice are not encouraged.
• We do not offer cash refunds; instead, we will issue a coupon for your next purchase.
• Items purchased from our online store cannot be returned or exchanged at retail/offline stores, and vice versa.
• Contact our Customer Care center by sending us Invoice and images of the defected product at care@rios.pk or Call / Whats app at +92 335 1118890