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Description  

Description

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• Our fruity, rich in Acerola, cherry 3-in-1 texture-changing cleansing balm has a flash-melting formula. Infused with moisture-boosting Vitamin E & Hyaluronic acid.
• DND time for skin to cleanse and smoothen away like it's on a sweet holiday.
• Transforms from a solid balm to silky soothing oil on application
• Pair to Care: Start your double cleanse routine with our oil-based balm "oh so cherry" then pair it up with our water-based "balance bestie" for that squeaky clean glow.

Shipping & Return  

Shipping & Return

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Returns & Exchanges

• Our Returns and Replacement Policy is applicable only if the received items are damaged or wrongly delivered.
• Claims must be submitted within 3-5 days of the delivery date, accompanied by picture proof of the parcel's condition.
• The claimed item must remain unsealed, unopened, unused, and in its original packaging and condition. The original invoice is required for exchange.
• Replacement items will only be eligible for claims received in our warehouse within 15 days of the delivery date.
• Once the return is received and evaluated by our quality assurance department, a replacement/coupon will be issued upon successful assessment of the product's condition.
• Customers are responsible for the items being returned until they reach our warehouse, so they should be properly packed to prevent any delivery damage.
• Requests for replacement due to a change of mind, shade preference, or product choice are not encouraged.
• We do not offer cash refunds; instead, we will issue a coupon for your next purchase.
• Items purchased from our online store cannot be returned or exchanged at retail/offline stores, and vice versa.
• Contact our Customer Care center by sending us Invoice and images of the defected product at care@rios.pk or Call / Whats app at +92 335 1118890