Indeed, this creamy, vegan shampoo offers a moisture boost and calms the sensation of a sensitive scalp while reducing the feeling of itchiness thanks to its formula.
In fact, it’s enriched with natural ingredients extracts, such as rice cream and oat milk.
If on one hand, the rice cream is rich in vitamin E and vitamin B complexes, on the other hand, oat milk is rich in vitamin B1, calcium and iron.
In fact, rice cream leaves hair smoother and makes it stronger and, at the same time, detangles strands.
Our Returns and Replacement Policy is applicable only if the received items are damaged or wrongly delivered.
Claims must be submitted within 3-5 days of the delivery date, accompanied by picture proof of the parcel's condition.
The claimed item must remain unsealed, unopened, unused, and in its original packaging and condition. The original invoice is required for exchange.
Replacement items will only be eligible for claims received in our warehouse within 15 days of the delivery date.
Once the return is received and evaluated by our quality assurance department, a replacement/coupon will be issued upon successful assessment of the product's condition.
Customers are responsible for the items being returned until they reach our warehouse, so they should be properly packed to prevent any delivery damage.
Requests for replacement due to a change of mind, shade preference, or product choice are not encouraged.
We do not offer cash refunds; instead, we will issue a coupon for your next purchase.
Items purchased from our online store cannot be returned or exchanged at retail/offline stores, and vice versa.
Contact our Customer Care center by sending us Invoice and images of the defected product at care@rios.pk or Call / Whats app at +92 335 1118890
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