Janssen is a German cosmetics brand manufactured by Janssen Cosmetics. JANSSEN COSMETICS is a leading international manufacturer of professional beauty products. The well-structured range of retail products offers to consumers safe and efficient preparations for all specific needs of any type of skin or any skin problem.
Relaxing Massage Cream restores moisture levels, maintains the skin's pH balance, and works as a perfect massage medium. This non-greasy product can be used for facial treatments and on all skin types. Orange oil has stabilising, restructuring and uplifting properties, and Bisabol oil and humectants keep the skin feeling soft and supple.
Our Returns and Replacement Policy is applicable only if the received items are damaged or wrongly delivered.
Claims must be submitted within 3-5 days of the delivery date, accompanied by picture proof of the parcel's condition.
The claimed item must remain unsealed, unopened, unused, and in its original packaging and condition. The original invoice is required for exchange.
Replacement items will only be eligible for claims received in our warehouse within 15 days of the delivery date.
Once the return is received and evaluated by our quality assurance department, a replacement/coupon will be issued upon successful assessment of the product's condition.
Customers are responsible for the items being returned until they reach our warehouse, so they should be properly packed to prevent any delivery damage.
Requests for replacement due to a change of mind, shade preference, or product choice are not encouraged.
We do not offer cash refunds; instead, we will issue a coupon for your next purchase.
Items purchased from our online store cannot be returned or exchanged at retail/offline stores, and vice versa.
Contact our Customer Care center by sending us Invoice and images of the defected product at care@rios.pk or Call / Whats app at +92 335 1118890